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Rebecca White

Recent Posts

Using social media to drive your customer experience strategy

How to Use Social Media to Drive Your CX Strategy

June 21, 2023 •Rebecca White

Customer Service Agent Showing Top 10 Customer Service Skills

10 Crucial Customer Service Skills

November 28, 2022 •Rebecca White

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How to Improve Customer Retention

May 31, 2022 •Rebecca White

customer-experience-professional

How to Improve CX through Human-Centered Design

January 5, 2022 •Rebecca White

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Keep the Human in CX

August 13, 2020 •Rebecca White

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Are You Using Your Feedback Effectively?

February 5, 2019 •Rebecca White

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